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Frequently Asked Questions





 
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"...helps me stay connected, and accountable. It's another tool that I use to stay sober."

- Sales  


"It's comfy because I don't have to look anyone in the eye, so I can just tell it like it is."

- Marketing Rep  


"...I thought maybe I could just hide behind my computer. But what I noticed is that I actually started talking things out here, and everybody else in the group does too! Listening to how others handle their difficulties gives me new ways to think about handling mine. That's what I think is so great!"

- Retired  


"I have found these online groups to be extremely effective. After rehab I was in a group where there were usually 12-14 people. Mostly it was about how you looked, what people were wearing, etc. In this group we are able to talk about things that are very meaningful, and you're not thinking about how someone looks, but rather what they are saying. Also for me, there are people in these groups who have been through a lot of different things and there have been no judgments made about one another. I have seen people move on in their lives but we have all shared our similarities. It has been so powerful."

- Marketing Rep  


"I don't know why I waited so long to do this. It feels great!"

- Retired Engineer  


"I like A.A. meetings but I always have this overwhelming desire to look good to everybody, even when I don't feel it. Here I can just be myself, talk straight about what's going on for me, and you guys tell me the truth. Also, I don't have to drive to get here so that's good!"

- Computer Tech  


"This online continuing care is the best thing I have ever done for myself" "It keeps me connected.

- Outside Sales  


"It's like starting from 1st grade for me. I have learned A LOT! This has been a real eye-opener."

- Teacher  


"The online group is a "great tool for me because I can talk openly and I don't get so nervous."

- College Student  


"I look forward to attending because I can talk about real stuff and everyone is very supportive of one another."

- Homemaker  


"I was going to several different meetings, but found many "clicks" that were difficult to enter. While I am still committed to 12-Step and continue to actively participate, in this group I always get a good feeling and feel like I belong."

- Marketing  


"I have many people I can trust, family, friends, therapist, colleagues and this online group."

- Marketing Rep  


"My best support comes from other addicts and alcoholics in recovery, because they go through the same kind of things that I do. This online discussion is the greatest! I enjoy the hell out of these sessions. You just can't get enough support, and I know that these groups are really supportive."

- Retired  


"I've been through treatment 3 times before this. This was hard for me because dealing with my feelings has never been easy. I got to deal with important feelings that I never had to face before. I learned how to be more assertive, and can stand up for myself which I didn't know how to do before. It's still kinda uncomfortable, but I'm doing better. These groups really made a difference for me."

- Computer Marketer  


"This is a good thing. It's been a good experience for me. I like the convenience of being able to sign on from my home. I feel connected to the other group members and look forward to each group, I've been in treatment before and I am learning lots of new things. I'm glad I chose to participate in this program."

- Teacher  


"I have been so grateful that I came to this program. It was a hard road but this program made me open up to my problems honestly. First I had to look at them from the outside but then I started looking at them from the inside. What a difference! I can't express enough gratitude to my counselors for their help in this journey. I never dreamed that I could think differently about my disease and myself. Thank you so much!"

- Finance Manager  






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Online Treatment FAQ:


Treatment Program Questions

I need to know more about this site?

We are here to provide live treatment for chemical dependency, including alcohol and drug addicetion. We have determined a need to take advantage of Internet technology to bring treatment to individuals who otherwise might not get the treatment they need. Web addiction treatment puts trained experts in contact with individuals who need help. This is done in a manner that ensures privacy and convenience while preserving the efficacy of traditional treatment.

What are my expectations from one of these sessions?

You can expect to be part of a live group session under the leadership of an experienced counselor. You can expect to see your counselor during session or examples on the screen depending on the material covered during any particular one hour session.

How much does the web addiction treatment program cost?

Only $331.00 per month for three months (that includes one year of weekly aftercare groups valued at $600.00 for free).

How much does the web addiction treatment program cost?

Only $331.00 per month for three months (that includes one year of weekly aftercare groups valued at $600.00 for free).

Will I be diagnosed or labeled?

No. We believe in promoting self esteem and self assessment and allow you to determine what further course of action is required.

How long do the sessions last?

Each session lasts one hour. We recommend that you check in a few minutes before the session begins to ensure that everything is in working order. The counselors are always available in the chat rooms after the formal session is over for questions or assistance with homework assignments.

What will I get once I sign up?

Once you sign up with web addiction treatment, you will select a session that best fits into your schedule and become part of an online group. Web addiction treatment will mail you a package that contains a headset, written instructions, and a CD that has all the material you need to participate. You are always welcome to contact us for additional questions at: 1-877-E-WAYOUT (1-877-392-9688).

Will other people know who I am?

No. The web addiction treatment program by its nature is designed to maximize your anonymity and confidentiality for your comfort. You get to control whether or not the counselor will not know your real name. Your image will never be revealed to anyone in the system. While logged on to web addiction treatment, you will choose a screen name for anonymity purposes.

How many sessions will I attend?

You will attend 36 interactive sessions. A counselor who is experienced in treating chemical dependency leads all sessions.

How do I schedule my group sessions?

You can choose from a list of sessions that best fits your busy schedule. We have numerous dates and time slots that are pre set for a consistent and routine scheduling.

Can I change my session schedules?

Yes, you can change your sessions schedule up to two times, but we encourage a more consistent approach. Due to our numerous session offerings, there will be no assurance that you will continue with the same counselor, however your sessions will follow the sequence in which you left off.

What happens if I login late to the session?

In the event that you login late, you will be able to join the group at any time during the one-hour session. We strongly recommend being on time, and checked in, so you can test your audio and video prior to the beginning of each session. You will be counted as present if you are participating in the group during the first 30 minutes. Attendance is taken at the end of each session. It is to your benefit that you participate in the full 60 minute session.

What if I have to leave the computer during a group session?

As a courtesy we ask that you notify the online counselor by sending a private email during group. You will click on the "Step Out" button on your group screen prior to stepping out of your group session. This will allow the group to know you are away from your computer. When you return to your computer you will click on the "Step In" button letting the group know that you have returned.

What should I do if I know that I will miss a specific session?

Contact your counselor to determine if a make-up session can be arranged.

Can I review the session again to go over what we discussed?

No, but we highly encourage contacting the session counselor to review what was just discussed.

What is Aftercare?

Aftercare is a FREE weekly, text-based support group, offered to our graduates at no cost for up to 52 weeks after they complete a web addiction treatment program. Alumni may attend up to one group session per week in a free chat room that is moderated by web addiction treatment counselors. These chats are accessed directly from an individually assigned access code upon graduation from the initial online program.

How much does Aftercare cost?

Alumni of web addiction treatment group session programs are able to participate in our moderated, text based, aftercare for one year after treatment, at no cost.11 if you are not a graduate of web addiction treatment, then it is $600 for 52 weeks.

What about Twelve Step Programs?

The Twelve Step program is a very successful and widely used approach for persons with chemical dependency, particularly when used in conjunction with other treatment options. We acknowledge the efficacy of twelve step programs and philosophy. We strongly recommend that your plans include attending 12-Step meetings and using a sponsor for support.

The best way to locate a meeting near you is to contact the central offices of Alcoholics Anonymous and Narcotics Anonymous. Their number is in your local telephone book.

Can I link to your site?

Feel free to link to our site. Please link to the home page at www.webaddictiontreatment.org

I have more questions, how can I contact you?

We have a customer service department available to take your questions all day, every day, at 1-877-e wayout (1-877-392-9688). You can also send your questions via email to info@webaddictiontreatment.org




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